Refund Policy

Website Design:

We do not offer refunds on our website design services. We take a lot of time talking with our clients before we get to the point of placing a deposit. Once we are to that point, we want to make sure that you are fully on board to work with Duke City Designs. After you place your deposit, we get to work right away on building your site. For these reasons, we do not give refunds on our web design service.

Website Help:

We do offer a full refund on our website help services if we can’t fix your issue. Feel confident in placing an order for our website services knowing that if we can’t help you, we won’t charge you. Just fill out a refund request and we will take care of it.