[fusion_builder_container background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”” padding_top=”20″ padding_bottom=”20″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_title size=”1″ content_align=”left” style_type=”default” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Website Support[/fusion_title][fusion_separator style_type=”none” top_margin=”80px” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””/][/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_content_boxes settings_lvl=”parent” layout=”icon-boxed” columns=”3″ icon_align=”left” title_size=”22px” title_color=”#1e8cbe” body_color=”” backgroundcolor=”#ededed” icon_circle=”yes” icon_circle_radius=”4px” iconcolor=”” circlecolor=”#1e8cbe” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” icon_size=”40px” icon_hover_type=”” hover_accent_color=”” link_type=”” link_area=”” link_target=”” animation_delay=”” animation_offset=”” animation_type=”0″ animation_direction=”left” animation_speed=”0.1″ margin_top=”” margin_bottom=”” class=”” id=””][fusion_content_box title=”Frequently Asked Questions” icon=”fa-question-circle” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”” link_target=”_self” animation_type=”” animation_direction=”” animation_speed=””]We have answered some frequently asked questions about WordPress below. Please email us with other questions.[/fusion_content_box][fusion_content_box title=”Support Tickets” icon=”fa-comments” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktext=”” link_target=”_self” animation_type=”” animation_direction=”” animation_speed=””]If you need help with a website that we currently support, please fill out a service ticket below. Just log in or register to begin.[/fusion_content_box][fusion_content_box title=”WordPress Theme Help” icon=”fa-wordpress” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”https://dukecitydesigns.com/wordpress-help/” linktext=”” link_target=”_self” animation_type=”” animation_direction=”” animation_speed=””]If you are looking for help with your WordPress theme that we do not currently support, please view our services.[/fusion_content_box][/fusion_content_boxes][fusion_separator style_type=”none” top_margin=”40px” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””/][fusion_button link=”https://dukecitydesigns.com/js-support-ticket-controlpanel/” color=”default” size=”xlarge” stretch=”” type=”” shape=”” target=”_self” title=”” gradient_colors=”|” gradient_hover_colors=”|” accent_color=”” accent_hover_color=”” bevel_color=”” border_width=”” icon=”” icon_position=”left” icon_divider=”no” modal=”” animation_type=”0″ animation_direction=”left” animation_speed=”1″ animation_offset=”” alignment=”center” class=”” id=””]SUBMIT A SUPPORT TICKET[/fusion_button][fusion_separator style_type=”none” top_margin=”40px” bottom_margin=”” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””/][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”” padding_top=”20″ padding_bottom=”20″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_title size=”1″ content_align=”center” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Frequently Asked Questions[/fusion_title][/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_title size=”4″ content_align=”center” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]
We answer the top 10 Frequently Asked WordPress Questions
[/fusion_title][/fusion_builder_column][fusion_builder_column type=”1_2″ last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”What is the difference between a Page and a Post?” open=”no”]A Page and a Post are similar in structure, but a page is intended for more consistent content, where a post is meant to contain more current information. A post will show up in chronological order on your blog page, and a page usually is found in the navigation menu.[/fusion_toggle][fusion_toggle title=”How do I change the navigation menu?” open=”no”]To change the navigation menu, go to the Appearance tab in your dashboard and select Menu from the drop down. Select the menu you would like to work with. If you just want to re-order the menu, just drag the menu selections around. To add a page, click on the page in the left column and click on add to menu.[/fusion_toggle][fusion_toggle title=”How do I add an image gallery?” open=”no”]To use the built in image gallery that comes with WordPress, simply click on the Add Media button while you are on the page or post you want it to appear on. On the left, choose Create Gallery. You may now either upload new pictures or choose images in your library. Select the images you want and click Create a new gallery in the lower right of the screen. Make sure all images have a caption, and choose the options you want on the right menu, then click on Insert Gallery. Update your Page/Post and the view the new gallery you just created.[/fusion_toggle][fusion_toggle title=”How do I update the content of a page or a post?” open=”no”]To edit a page or post the is currently published, choose Pages or Posts in the left hand navigation of your dashboard. Find the title of the page or post you would like to edit and click on the title. Find the content in the editing area, make your changes, then save your changes by clicking on the Update button in the upper right of the page.[/fusion_toggle][fusion_toggle title=”How do I add a new page or a post?” open=”no”]Adding a new page or post to your WordPress website is easy! Click either the Pages or Posts tab in the left navigation of the dashboard. Click on the Add New button in the upper right corner. Fill in the title of the new page or post, then add the content in the text editor. Click on Publish and your new page or post is now live![/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_2″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”What are categories?” open=”no”]Categories can be used with posts to help define what the content of that post is about. If a reader is interested in a particular subject, they can click on that category and see a list of all the related posts. Posts automatically default to the Uncategorized category. To assign a post to a different category, simply select the category you want in the Categories box on the right in the post editor.[/fusion_toggle][fusion_toggle title=”Why am I being flooded with comments?” open=”no”]Comments are part of the core functionality of a WordPress Blog. It offers people a way to share experiences and opinions on the topic of the post. Unscrupulous people take advantage of this option on blogs to create a link back to their own site, upping their traffic. On every website we work on, we make sure that your site is set up to minimize comment spam, and it works on 99.99% of unwanted comments.[/fusion_toggle][fusion_toggle title=”What are themes and shortcodes?” open=”no”]Themes and shortcodes are what designers use to style your website. It is basically a template or skin. The theme sets how your page looks and determines what colors and fonts are used. This way, when you add a new page, it matches the rest of your site automatically. A shortcode is used within a theme to create additional styling for the content of your site. It makes it simple to add , for example, an image with a certain size and border, without knowing the CSS that makes it look that way.[/fusion_toggle][fusion_toggle title=”What about security?” open=”no”]We use enterprise level security protections to keep the hackers out of your site.[/fusion_toggle][fusion_toggle title=”Do I need to pay for WordPress?” open=”no”]No. you do not need to purchase anything to edit a WordPress site. WordPress is a free, open-source application that anyone can use to create, edit, design a website including a blog. The program is installed on the hosting server. All you need to have to be able to edit your site is an internet connection.[/fusion_toggle][/fusion_accordion][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]